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Employment Opportunities

Currently open positions are listed below. Click on the job title to see more information about the position and a link to apply online.

 

Current Openings

CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Summary

Edwards Royal Comfort Heating, Air & Plumbing is seeking a customer service representative to answer inbound calls, gather customer information and schedule service appointments while representing the company in a professional manner to our clientele.


Responsibilities

  • Prioritize urgency and immediate needs of customer service calls
  • Gather any and all necessary information from customers during each call
  • Respond to client questions and concerns in empathetic, calm and professional manner
  • Utilize listening and organizational skills to compile accurate information and details to be used by other team members

Qualifications

  • 1-2+ years of customer service experience
  • Excellent verbal and written communication skills
  • Professional phone etiquette
  • Strong typing and note-taking abilities
  • Basic understanding of and confidence to speak on HVAC and plumbing needs and services preferred

Perks

  • Paid vacation and holiday time off
  • Small-business, fast-paced environment with family atmosphere
  • Retirement fund
  • Life Insurance

About Edwards Royal Comfort Heating, Air & Plumbing

Edwards Royal Comfort Heating, Air & Plumbing is a full-service Bryant Factory Authorized Dealer specializing in installation and service of residential and commercial HVAC products. The company also provides plumbing and radon mitigation services. With highly-trained staff in Lafayette, Crawfordsville and Greencastle, Edwards Royal Comfort is committed to providing the ultimate experience in residential and commercial comfort.


Apply Now!

SERVICE TECHNICIAN

SERVICE TECHNICIAN

Summary

Edwards Royal Comfort Heating, Air & Plumbing is seeking an experienced service technician to assist in repairing, troubleshooting and maintaining HVAC and plumbing equipment and systems while representing the company in a professional manner to our clientele.


Responsibilities

  • Performing routine maintenance, tune-ups, and inspections of residential and light commercial HVAC equipment
  • Issuing proper and accurate diagnoses for repairs of HVAC equipment
  • Educating customers, completing invoices and follow-up calls if necessary

  • Qualifications

  • 1-5+ years of experience installing and servicing HVAC equipment
  • Able to answer customer questions and concerns in empathetic, calm and professional manner
  • Prompt and reliable work ethic
  • Exceptional customer service skills
  • Current valid driver’s license
  • Excellent verbal and written communication skills
  • Professional phone etiquette

  • Perks

  • Paid vacation and holiday time off
  • Small-business, fast-paced environment with a family atmosphere
  • Retirement fund
  • Life insurance

  • About Edwards Royal Comfort Heating, Air & Plumbing

    Edwards Royal Comfort Heating, Air & Plumbing is a full-service Bryant Factory Authorized Dealer specializing in installation and service of residential and commercial HVAC products. The company also provides plumbing, and radon mitigation services. With highly-trained staff in Lafayette, Crawfordsville, and Greencastle, Edwards Royal Comfort is committed to providing the ultimate experience in residential and commercial comfort.


    Apply Now!

    LEAD INSTALLATION TECHNICIAN

    LEAD INSTALLATION TECHNICIAN

    Summary

    Edwards Royal Comfort Heating, Air & Plumbing is seeking an experienced lead installation technician responsible for installation of HVAC equipment and systems.


    Responsibilities

  • Complete and proper installation of new residential and light commercial HVAC equipment
  • Educating customers, completing invoices and follow-up calls if necessary

  • Qualifications

  • 3-5+ years of experience installing and servicing HVAC equipment
  • Able to answer customer questions and concerns in empathetic, calm and professional manner
  • Prompt and reliable work ethic
  • Exceptional customer service skills
  • Current valid driver’s license
  • Excellent verbal and written communication skills
  • Professional phone etiquette

  • Perks

  • Paid vacation and holiday time off
  • Small-business, fast-paced environment with family atmosphere
  • Retirement fund
  • Life insurance

  • About Edwards Royal Comfort Heating, Air & Plumbing

    Edwards Royal Comfort Heating, Air & Plumbing is a full-service Bryant Factory Authorized Dealer specializing in installation and service of residential and commercial HVAC products. The company also provides plumbing, well services and radon testing. With highly-trained staff in Lafayette, Crawfordsville and Greencastle, Edwards Royal Comfort is committed to providing the ultimate experience in residential and commercial comfort.


    Apply Now!